This position sits within a real estate company in Riyadh, Saudi Arabia, focused on the Film Studio asset. The role covers leasing coordination and tenant relationship management across the full occupancy lifecycle, from onboarding through to retention and renewal.

The Role

The Leasing and Tenant Relations Manager is responsible for managing leasing coordination and tenant relationship activities across the Film Studio asset. The position combines operational leasing administration with direct occupier and operator servicing within a specialised studio environment. The primary objective is to support commercial performance and long-term occupier satisfaction through effective onboarding, occupancy management, and tenant retention.

Responsibilities

• Support implementation of leasing and occupancy strategies across the Film Studio asset.
• Coordinate tenant and operator onboarding, move-in readiness, service activation, and operational integration.
• Act as the primary operational contact for tenants, operators, and commercial occupants during onboarding and occupancy stages.
• Manage tenant communication, issue resolution, and relationship management to support retention and satisfaction.
• Coordinate lease administration, occupier documentation, and onboarding requirements in line with approved processes.
• Monitor occupancy utilisation, tenant operational requirements, and service readiness across occupied spaces.
• Support tenant retention initiatives, renewals planning, and service quality improvement activities.
• Coordinate operational support with Finance, Operations, HSE, IT, and Corporate Enablement teams to resolve tenant-facing issues.
• Track tenant requests, escalations, action logs, and operational follow-ups through to closure.
• Support implementation of approved pricing, leasing frameworks, and commercial terms where required.
• Conduct tenant satisfaction follow-ups and identify service improvement opportunities.
• Monitor tenant compliance with operational, contractual, access, and HSE requirements.
• Prepare occupancy reports, tenant updates, onboarding trackers, and operational dashboards.
• Support leasing negotiations and commercial discussions where required.
• Coordinate activation readiness for new tenants, operators, and strategic partnerships prior to go-live.

Performance Indicators

• Occupancy rate
• Tenant retention rate
• Tenant satisfaction score
• Tenant onboarding cycle time
• Number of unresolved tenant escalations
• Lease renewal rate
• Operational readiness timelines

Required Qualifications and Experience

• Bachelor's degree in Business Administration, Real Estate, Hospitality, Property Management, or a related field.
• 5 to 7 years of experience in leasing, tenant relations, property management, hospitality operations, or commercial asset management.
• Experience managing tenant-facing or operator-facing activities within commercial, hospitality, entertainment, or operational environments.
• Strong stakeholder and customer relationship management capability.
• Understanding of leasing operations, occupier onboarding, and occupancy management.
• Ability to coordinate cross-functional operational requirements and service activation activities.
• Strong issue resolution, follow-up discipline, and communication skills.

Preferred Background

• Experience within mixed-use, entertainment, hospitality, or specialised commercial assets.
• Exposure to entertainment, creative, destination-based, or specialised asset environments.

Core Competencies

• Tenant relationship management
• Leasing operations
• Stakeholder coordination
• Customer service
• Commercial operations
• Communication
• Problem solving

About MENA Careers

MENA Careers is a private equity career platform built for candidates who want better access to recruiters, live opportunities, and market insight. It helps members discover relevant private equity roles, find specialist recruiters, and navigate the search with sharper direction across Dubai, Abu Dhabi, Riyadh, Doha, London, and Singapore. MENA Careers is designed to make the private equity search more focused, more informed, and more effective. For more information, visit joinsenna.com.